The Charleston Carnegie Public Library Volunteer Services Program supplements the efforts of paid library staff to provide quality library collections, services and programs; serves as a method for area residents to become familiar with the library; and creates opportunities for individuals to feel personal satisfaction while performing a valuable service for the community. The library cannot guarantee the availability of volunteer work, as volunteer work is based on library needs.

A volunteer is a person who performs tasks for the Charleston Carnegie Public Library without wages, benefits, or compensation (including travel expenses) of any kind. Examples include members of Boards, such as the Board of Trustees, and Friends of Charleston Library. Volunteers, who do work for the Library function in ways similar to staff.
Service volunteers are recognized by the public as representatives of the library and shall be guided by the same work and behavior codes as employees. The City of Charleston does not provide workers compensation coverage for volunteers. The City requires negligence on the City's part for volunteers to collect on the City's self-insured liability coverage.  Minor children may only work as volunteers with the consent of a parent or legal guardian.